HEALTH AND SAFETY
Before You Visit
- Please make a reservation prior to visiting. Click here for reservations or call us at 289-239-8888 between 11am and 9pm
- Reservations are limited to 90 minutes unless specifically requested and confirmed by us and can include a maximum of 10 people. Reservations will be held for 10 minutes. Please do not arrive before your reserved time
- Review our menu here online and familiarize yourself with our food, beverages, and daily specials
- If you are feeling sick or displaying any symptoms of Covid 19, please stay home. You can order delivery from us via UberEATS and Skip the Dishes or have someone pick up curbside takeout for you.
When You Arrive
- Please sanitize your hands upon arrival and every time you exit or enter the building.
- Please form a line at the host stand ensuring you maintain 6 feet between your group and the next group. Look for floor markings to assist you.
- Please follow the instructions of our staff and wait to be seated once your table has been fully sanitized.
- If you are picking up curbside takeout, please remain in your vehicle and call us
- In order to comply with Ontario’s contact tracing requirements, we require the name and number of at least 1 person in your party.
What to Expect
- Our staff are required to wear masks at all times. Don’t worry, they are still giving you a big smile beneath their mask!
- Tables will be set 6 feet apart to allow for social distancing. Please do your part in staying 6 feet apart from others while visiting us
- Your table will be completely sanitized before you are seated, we ask you allow us 10 minutes in-between use of tables to allow it to air dry.
- Physical menus will not be provided. You can access our digital menu via the QR code at your table or by visiting our website here
- Restroom capacity is limited as per capacity posted on the door. Please sanitize your hands upon entry and exit
- Coasters and Straws will not be provided at this time
- Condiments will be provided in individual packets upon request
- Debit / Credit payment preferred but we will still accept cash. Machines are sanitized before and after each use
- Please be patient with us as we adjust to providing you the great food, drinks, and experience you expect from us!
Additional Health & Safety Measures
- Bathrooms, doorknobs, and other high touch surfaces are sanitized every 30 minutes or less
- All staff have been trained in hygiene and sanitization best practices
- All staff have their own workstation and have been given a ‘flow of traffic’ to reduce cross over of guests and other staff
- Every server workstation is equipped with hand sanitizer
- All our staff are trained on how to properly wash and sanitize hands
- Our cutlery has been cleaned, sanitized and rolled completely ensuring little contact from our staff
- Our culinary team are all trained in food safety as well as health & safety. We have implemented extra sanitary procedures and all our kitchen staff are wearing masks.
- All staff have signed a declaration confirming they have been trained in and agree to adhere to all health and safety measures, and to stay home if they display any symptoms of Covid-19. All staff undergo a health check when they arrive for their shift
- All health and safety measures subject to change based on guidance from public health authorities
FACE COVERINGS AND MASKS BY-LAW
Wearing a mask or face covering is required in enclosed public spaces beginning July 20, 2020 under City of Hamilton By-Law 20-155. The mask or face covering should cover your nose, mouth and chin, without gapping. Wearing a mask or face covering is an additional measure we can take to reduce the transmission of COVID-19 and keep each other safe. This means that, with some exceptions, all persons, including customers and/or visitors entering an enclosed premise are required to wear a mask or face covering while in the enclosed space.
Wearing a mask is not an alternative to physical distancing. Every effort should be made to keep a 2-metre distance even when wearing a mask.
What is a face covering or mask?
"Face Covering" means a medical or non-medical mask or other face covering such as a balaclava, bandana, scarf, cloth, or other similar item that covers the nose, mouth, and chin without gapping.
Requirements for anyone entering the inside of the restaurant:
- Anyone entering the restaurant must wear a face covering while inside the restaurant
- A person's face covering must cover the nose, mouth, and chin without gapping. If a person is a parent, guardian, or person accompanying a child, they must ensure that any child two years age or older wears a face covering
- Temporary removal of face coverings is permitted only for the purpose of eating or drinking
- Ensure you wash your hands using soap and water or an alcohol-based hand sanitizer before and after removing your face covering or mask
People who are exempt from wearing a mask or face covering:
The following persons are exempt from the requirement to wear a Mask or Face Covering. They are not required to provide proof of such exemption:
- A child under the age of two
- A child at least 2 years in age but under the age of 5 years who refuses to wear a face covering and cannot be persuaded to do so by their caregiver
- A person who has an underlying medical condition which inhibits their ability to wear a face covering
- A person who is unable to place or remove a face covering without assistance
- A person who is an employee or agent of the operator and is within an area designated for them and not for public access, or is within or behind a physical barrier
- A person who is reasonably accommodated by not wearing a face covering in accordance with the Human Rights Code including a person with a disability that makes it difficult to wear or communicate while wearing a face covering
- A person who removes the mask for the period necessary to eat or drink
- A person who is engaged in a public speaking or performing that is at least 2 meters from guests and behind a protective barrier
No member of the public will be denied entry if they are unable to wear a mask or face covering due to a listed exemption. We ask for patience and kindness as everyone adjusts and navigates through these uncertain times.
How will this by-law be enforced?
We are required to take reasonable steps to comply with the By-law including posting visible signage at all entrances and ensuring that anyone entering or remaining in the restaurant wears a face covering that covers their noise, mouth and chin without gapping.
Every person entering an establishment must actively comply with the By-law and signage posted requiring them to wear a face covering unless exempt and ensure any child of at least 2 years of age under their care wears a face covering unless they indicate the child is exempt.
A fine may be issued under this By-law. Every person who contravenes this by-law may be issued a penalty notice under the Administrative Penalty System (APS), the maximum fine is $500. A repeat offender could be issued a Part 3 charge under the Provincial Offences Act (POA) for a contravention of this By-law.
For more information on City of Hamilton's mask by-law click here:
To learn more about face coverings and masks including how to select and properly wear a face covering, visit the City of Hamilton's resource page click here: